Shipping & Returns
Shipping Policy
At LINO CLUB, we want your shopping experience to be simple and straightforward.
We offer delivery to customers in the United Kingdom. Shipping options, costs and estimated delivery times may vary depending on the product and delivery destination.
Available shipping options and any applicable shipping charges will be shown at checkout before you complete your purchase.
Once your order has been dispatched, you will receive an email with your order and tracking information where available.
Please note that delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, customs processing or other unexpected circumstances.
If you have any questions about your order or delivery, please contact us through our Contact page and include your order number.
Return & Exchange Policy
We want you to be happy with your LINO CLUB purchase.
If you receive an item that is damaged, defective or incorrect, please contact us as soon as possible after receiving your order. Include your order number and, where appropriate, clear photographs of the item so that we can review the issue and assist you.
If you wish to return an item because you have changed your mind, please contact us before sending anything back. We will provide the relevant instructions for your return.
Returned items may need to meet certain conditions in order to qualify for a refund or exchange.
Once your return has been reviewed and approved, we will confirm the next steps and, where applicable, arrange the appropriate refund or replacement.
Please do not send products back to the supplier or to any address without contacting us first.
For any questions regarding returns or exchanges, please contact us through our Contact page.